People are driven by targets, incentives and penalties. Often times we use incentives to drive towards the targets.
KPIs are a very powerful way of driving an organisation towards its goals. Other the other hand, if done wrongly, KPIs can be value destroying.
KPIs needs to be set with a holistic view of the overall business direction, targets and resources. This has to happen at all employee levels.
The holistic view of these KPI's should be assessed in all directions:
My planning and budgeting philosophies:
- start with high level plans - determine where you want to go and how much you can afford to spend to get there. this process sets the direction and the resource constraints (money, people and time).
- give a long term direction on how these targets and resource constraints are expected to move. get senior management and direct downline buy-in to this direction.
I thought of putting some of my thoughts on a range of management matters here. I intend that these entries reflect my ideas, rationale and philosophy on various management matters.
As a starting point, these are the thoughts and areas that i feel needs developing:
- matrix organisations
- operational excellence
- value based management
- behavioural competencies
- the business / line accountabilities
- philosophies on outsourcing
- asset management
- capital management
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